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	<title>Ramiro San Juan &#187; Business Lists</title>
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		<title>10 Must-Follow Spoof Tech / Social Media Twitter Accounts</title>
		<link>http://ramirosanjuan.com.ar/2011/08/10-must-follow-spoof-tech-social-media-twitter-accounts-2/</link>
		<comments>http://ramirosanjuan.com.ar/2011/08/10-must-follow-spoof-tech-social-media-twitter-accounts-2/#comments</comments>
		<pubDate>Sun, 28 Aug 2011 15:40:10 +0000</pubDate>
		<dc:creator>Amy-Mae Elliott</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[business]]></category>
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		<category><![CDATA[Twitter Lists]]></category>

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		<description><![CDATA[Twitter continues to prove itself a valuable current affairs platform. But that doesn’t mean it isn’t good for some laughs. We’ve taken a look at the lighter side of microblogging with some more hilarious spoof accounts that add some comedy to yo... <a href="http://ramirosanjuan.com.ar/2011/08/10-must-follow-spoof-tech-social-media-twitter-accounts-2/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<a href='http://twitter.com/share?url=http%3A%2F%2Framirosanjuan.com.ar%2F%3Fp%3D9833&count=horizontal&related=omcmedios%2Ckymastereo&text=10%20Must-Follow%20Spoof%20Tech%20%2F%20Social%20Media%20Twitter%20Accounts' class='twitter-share-button' data-text='10 Must-Follow Spoof Tech / Social Media Twitter Accounts' data-url='http://ramirosanjuan.com.ar/?p=9833' data-counturl='http://ramirosanjuan.com.ar/2011/08/10-must-follow-spoof-tech-social-media-twitter-accounts-2/' data-count='horizontal' data-via='rundes' data-related='omcmedios,kymastereo'></a><p><a href="http://mashable.com/tag/twitter/">Twitter</a> continues to prove itself a valuable current affairs platform. But that doesn’t mean it isn’t good for some laughs. We’ve taken a look at the lighter side of microblogging with some more hilarious spoof accounts that add some comedy to your Twitter stream.</p>
<p>In addition to our top <a href="http://mashable.com/2011/06/11/fake-twitter-celebs/">fake celebrities</a> and <a href="http://mashable.com/2011/07/10/fictional-twitter-accounts/">fictional characters</a>, we’re here with 10 fantastic parody accounts from the worlds of tech, social media and the web.</p>
<p>Take a look through our tweet-tastic gallery below and let us know in the comments which figures — fake or otherwise — from the world of business you’d recommend following on Twitter.</p>
<p>&nbsp;</p>
<h4>1. <a href="https://twitter.com/#!/AndroidPR">Android PR</a></h4>
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<div style="float: left; margin-bottom: 10px;"><img style="border: none;" title="1. <a href=&quot;https://twitter.com/#!/AndroidPR&quot;  PR</a/>&#8221; src=&#8221;http://7.mshcdn.com/wp-content/gallery/fake-twitter-business/android.jpg&#8221; alt=&#8221;" width=&#8221;400&#8243; /></div>
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<p>Who knew that cute little green bot had a wicked streak? If you&#8217;re a fan of the Android platform &#8212; heck, even if you&#8217;re not &#8212; then follow this account for some Google-centric fun.</p>
<p>&nbsp;</p>
<h4>2. <a href="https://twitter.com/#!/mosspuppet">Walt Mosspuppet</a></h4>
<p><a href="http://mashable.com/2011/08/28/fake-twitter-tech-social-media/#241752-Walt-Mosspuppet"><img style="border: none;" title="2. <a href=&quot;https://twitter.com/#!/mosspuppet&quot;  Mosspuppet</a/>&#8221; src=&#8221;http://9.mshcdn.com/wp-content/gallery/fake-twitter-business/mosspuppet0.jpg&#8221; alt=&#8221;" width=&#8221;400&#8243; /></a></p>
<p>Walt Mosspuppet, a puppet comedian and apparently &#8220;the only technology journalist in the World,&#8221; is well worth a look for a funny take on tech.</p>
<p>&nbsp;</p>
<h4>3. <a href="https://twitter.com/#!/fakeselop">Fake Stephen Elop</a></h4>
<p><a href="http://mashable.com/2011/08/28/fake-twitter-tech-social-media/#241853-Fake-Stephen-Elop"><img style="border: none;" title="3. <a href=&quot;https://twitter.com/#!/fakeselop&quot;  Stephen Elop</a/>&#8221; src=&#8221;http://9.mshcdn.com/wp-content/gallery/fake-twitter-business/elop.jpg&#8221; alt=&#8221;" width=&#8221;400&#8243; /></a></p>
<p>Nokia&#8217;s CEO gets lampooned in fine old style here with a seriously sarcastic perspective on the Finnish phone company.</p>
<p>&nbsp;</p>
<h4>4. <a href="https://twitter.com/#!/fakecarolbartz">Fake Carol Bartz</a></h4>
<p><a href="http://mashable.com/2011/08/28/fake-twitter-tech-social-media/#241774-Fake-Carol-Bartz"><img style="border: none;" title="4. <a href=&quot;https://twitter.com/#!/fakecarolbartz&quot;  Carol Bartz</a/>&#8221; src=&#8221;http://4.mshcdn.com/wp-content/gallery/fake-twitter-business/carolbartz.jpg&#8221; alt=&#8221;" width=&#8221;400&#8243; /></a></p>
<p>This account spoofs the director, president and chief executive officer of Yahoo by imagining the successful businesswoman as a foul-mouthed alcoholic.</p>
<p>&nbsp;</p>
<h4>5. <a href="https://twitter.com/#!/FacebookPR">Fake Facebook PR</a></h4>
<p><a href="http://mashable.com/2011/08/28/fake-twitter-tech-social-media/#241795-Fake-Facebook-PR"><img style="border: none;" title="5. <a href=&quot;https://twitter.com/#!/FacebookPR&quot;  Facebook PR</a/>&#8221; src=&#8221;http://4.mshcdn.com/wp-content/gallery/fake-twitter-business/facebook.jpg&#8221; alt=&#8221;" width=&#8221;400&#8243; /></a></p>
<p>If ever a social network was ripe for a parody, it&#8217;s got to be <a href="javascript:void(0);">Julian Ass</a></p>
<p><a href="http://mashable.com/2011/08/28/fake-twitter-tech-social-media/#241836-Julian-Ass"><img style="border: none;" title="6. <a href=&quot;https://twitter.com/#!/Julian_Ass&quot;  Ass</a/>&#8221; src=&#8221;http://8.mshcdn.com/wp-content/gallery/fake-twitter-business/julian.jpg&#8221; alt=&#8221;" width=&#8221;400&#8243; /></a></p>
<p>With a surname that starts with &#8220;Ass,&#8221; WikiLeak&#8217;s Julian Assange hopefully has some thick skin. If not, well, he certainly has more pressing things to worry about.</p>
<p>&nbsp;</p>
<h4>7. <a href="https://twitter.com/#!/ATT_Fake_PR">AT&amp;T Parody Relations</a></h4>
<p><a href="http://mashable.com/2011/08/28/fake-twitter-tech-social-media/#241877-ATT-Parody-Relations"><img style="border: none;" title="7. <a href=&quot;https://twitter.com/#!/ATT_Fake_PR&quot;  Parody Relations</a/>&#8221; src=&#8221;http://7.mshcdn.com/wp-content/gallery/fake-twitter-business/att.jpg&#8221; alt=&#8221;" width=&#8221;400&#8243; /></a></p>
<p>The underlying tone behind AT&amp;T&#8217;s &#8220;Parody Relations&#8221; can be summed up by its bio &#8212; &#8220;Covering the USA, kind of&#8230;&#8221;</p>
<p>&nbsp;</p>
<h4>8. <a href="https://twitter.com/#!/petermolydeux">Peter Molyneux 2</a></h4>
<p><a href="http://mashable.com/2011/08/28/fake-twitter-tech-social-media/#241898-Peter-Molyneux-2"><img style="border: none;" title="8. <a href=&quot;https://twitter.com/#!/petermolydeux&quot;  Molyneux 2</a/>&#8221; src=&#8221;http://9.mshcdn.com/wp-content/gallery/fake-twitter-business/peterm.jpg&#8221; alt=&#8221;" width=&#8221;400&#8243; /></a></p>
<p>This fake version of British video game designer Peter Molyneux amps up his overly complex thoughts to their funniest extremes.</p>
<p>&nbsp;</p>
<h4>9. <a href="https://twitter.com/#!/notzuckerberg">Not Mark Zuckerberg</a></h4>
<p><a href="http://mashable.com/2011/08/28/fake-twitter-tech-social-media/#241919-Not-Mark-Zuckerberg"><img style="border: none;" title="9. <a href=&quot;https://twitter.com/#!/notzuckerberg&quot;  Mark Zuckerberg</a/>&#8221; src=&#8221;http://8.mshcdn.com/wp-content/gallery/fake-twitter-business/mark.jpg&#8221; alt=&#8221;" width=&#8221;400&#8243; /></a></p>
<p>Poor old Zuckerberg. All of that money and he still has to put up with people writing amusing tweets under his (almost) name. Yeah, we&#8217;d take that deal too.</p>
<p>&nbsp;</p>
<h4>10. <a href="https://twitter.com/#!/GoogleBrain">Google Brain</a></h4>
<p><a href="http://mashable.com/2011/08/28/fake-twitter-tech-social-media/#2419310-Google-Brain"><img style="border: none;" title="10. <a href=&quot;https://twitter.com/#!/GoogleBrain&quot;  Brain</a/>&#8221; src=&#8221;http://6.mshcdn.com/wp-content/gallery/fake-twitter-business/google.jpg&#8221; alt=&#8221;" width=&#8221;400&#8243; /></a></p>
<p>Imagine the immense power behind all Google properties is an evil, HAL-esque sentient machine. Funny, or too real?</p>
<p>&nbsp;</p>
<p><img src="http://feeds.feedburner.com/~r/Mashable/~4/N4tdEFGBK64" alt="" width="1" height="1" /></p>
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		<title>Why Brands are Becoming Media</title>
		<link>http://ramirosanjuan.com.ar/2010/02/why-brands-are-becoming-media/</link>
		<comments>http://ramirosanjuan.com.ar/2010/02/why-brands-are-becoming-media/#comments</comments>
		<pubDate>Thu, 11 Feb 2010 22:19:37 +0000</pubDate>
		<dc:creator>Rundes</dc:creator>
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		<description><![CDATA[Brian Solis is a principal at new media agency FutureWorks, and author of the upcoming book, Engage.  You can connect with him on Twitter or Facebook.One of the greatest challenges I encounter today is not the willingness of a brand to engage, but its ... <a href="http://ramirosanjuan.com.ar/2010/02/why-brands-are-becoming-media/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<a href='http://twitter.com/share?url=http%3A%2F%2Framirosanjuan.com.ar%2F%3Fp%3D822&count=horizontal&related=omcmedios%2Ckymastereo&text=Why%20Brands%20are%20Becoming%20Media' class='twitter-share-button' data-text='Why Brands are Becoming Media' data-url='http://ramirosanjuan.com.ar/?p=822' data-counturl='http://ramirosanjuan.com.ar/2010/02/why-brands-are-becoming-media/' data-count='horizontal' data-via='rundes' data-related='omcmedios,kymastereo'></a><p><a href="http://api.tweetmeme.com/share?url=http://mashable.com/2010/02/11/social-objects/&amp;service=bit.ly"><img width="51" height="61" src="http://api.tweetmeme.com/imagebutton.gif?url=http://mashable.com/2010/02/11/social-objects/" align="right"/></a>
<p><img src="http://cdn.mashable.com/wp-content/uploads/2010/02/at-globe.jpg" alt="at globe image"/><em><a href="http://www.briansolis.com/">Brian Solis</a> is a principal at new media agency <a href="http://www.future-works.com/">FutureWorks</a>, and author of the upcoming book, <a href="http://www.amazon.com/gp/product/0470571098">Engage</a>.  You can connect with him on <a href="http://www.twitter.com/briansolis">Twitter</a> or <a href="http://www.facebook.com/pages/Brian-Solis/180669933654">Facebook</a>.</em></p>
<p>One of the greatest challenges I encounter today is not the willingness of a brand to engage, but its ability to <em>create</em>. When blueprinting a social media strategy, enthusiasm and support typically derails when examining the resources and commitment required to produce regular content.</p>
<p>Indeed, we are programing the social web around our brand hub, which requires a consistent flow of engaging and relevant social objects.  Social objects are the catalysts for conversations — online and in real life — and they affect behavior within their respective societies.</p>
<p>They are our <a href="http://mashable.com/social-media/twitter">tweets</a>, our <a href="javascript:void(0);">Flickr</a> photos, <a href="http://mashable.com/tag/youtube">YouTube</a> videos, <a href="http://mashable.com/social-media/facebook">Facebook</a> updates and events, <a href="http://mashable.com/tag/delicious">Delicious</a> links, <a href="http://mashable.com/tag/foursquare">FourSquare</a> check-ins, and blog posts.</p>
<p>But once we introduce a social object, we must be ready to back it up with additional relevant content, and create a publishing calendar programmed specifically for each network on which we maintain a presence.</p>
<hr />
<h2>Brands Become Their Media<br />
<hr /></h2>
<p><img src="http://cdn.mashable.com/wp-content/uploads/2010/02/laptop-megaphone.jpg" alt="laptop megaphone image"/>There’s a saying in theater:  A big part of acting is reacting. This is especially true when we consider how many individuals, brands, and organizations engage on the web today. Instead of seeking inspiration and direction from those around us however, we simply <em>react</em> to activity, which may or may not benefit us in the long run.</p>
<p>The democratization of publishing and the equalization of influence allows us to create and connect with a wider reach.  Everything starts with a mission, and is fortified by the content we create.</p>
<p>Among the most valuable resources we procure through dedicated publishing is good will, social capital, and influence. It comes at a price however: The cost of production, distribution, and support. In the end, you get out what you put in.  The investment represents time, money, creativity, and passion.</p>
<p>Thus, we not only become our media — through production and engagement, we can become influential.</p>
<hr />
<h2>Productive Social Media Must Be Earned<br />
<hr /></h2>
<p>While establishing a presence is elementary, captivating audiences is artful. In the near future, brands and organizations will create new or augment existing roles for editors and publishers to create timely, relevant, and captivating content on all social media channels.  This work is in addition to the other reactive and proactive social media campaigns that are already in progress.  A strategic editorial calendar should blend video, audio, imagery, text, updates, and other social objects and networks to reach, inspire, and galvanize communities.</p>
<hr />
<h2>Earned, Paid, and Owned Media<br />
<hr /></h2>
<p>In media, there are several channels that populate and shape perception — earned, paid, and owned media. Each requires a dedicated management system that actively creates, monitors and stimulates strategic movement.</p>
<p>Recently, <a href="http://blogs.forrester.com/marketing/2009/12/defining-earned-owned-and-paid-media.html">Sean Corcoran</a>, an analyst at Forrester Research, published a detailed post that describes the differences between earned, paid and owned. He clarifies the roles for brands who undertake the responsibility of embracing new media. Dave Fleet, a thought leader in new media and public relations, also visualized Corcoran’s thoughts through <a href="http://davefleet.com/2010/01/2010-social-media-marketing-ecosystem/">a series of graphics</a> that represent the social media ecosystem.</p>
<p>As Corcoran points out in his recent <a href="http://www.forrester.com/rb/Research/no_media_should_stand_alone/q/id/54869/t/2">report</a>:</p>
<blockquote><p> “Increasingly, interactive marketers are being asked to manage a wide range of paid and unpaid marketing communication —- despite the fact that many marketing departments are still organized around traditional paid marketing channels. All types of online media (whether ‘earned,’ ‘owned,’ or ‘paid’) can play specific roles in meeting marketers’ objectives —- especially when seamlessly working together. To find the right balance between these types of media, marketers should take stock of their resources, listen for the impact of earned media, look for opportunities to shift short-term paid media to the role of catalyst, and begin to build out a solar system of long-term owned media touchpoints.”</p>
</blockquote>
<p>In other words, paid, earned and owned media require thoughtful programming and targeted distribution and must be linked to a systematic review of behavior and activity that surrounds each object. And, the analysis of activity and ultimately the end result should play a monumental role in the creation of future publishing and social activation.</p>
<p>Corcoran uses the word “touchpoint,” which by standard definition, refers to any point of contact between a buyer and a seller. Touchpoint is part of the greater opportunity here. But more importantly, these touchpoints require direction and the establishment of a path that offers a complete experience — a beginning, a middle, an end, and a reward.</p>
<p>These experiences are definable by paid, earned, and owned media.</p>
<p><center><img src="http://cdn.mashable.com/wp-content/uploads/2010/02/media-chart.jpg"/></center></p>
<p>New media necessitates a collaboration between all teams involved in creating and distributing content, including advertising, interactive, communications, brand, and marketing — with an editorial role connecting the dots. We are competing for attention and our success is dependent on our ability to not compete against each other. Producing content and lobbing it over the firewall to an “audience” will only confuse communities. Therefore, we are obligated to build pipelines that carry strategic communications, each with calculated intents, targets and outcomes.</p>
<p>If we examine the differences between earned, owned, and paid, we can visualize necessary programming and dedicated channels for each.</p>
<p><strong>Owned media</strong> is essentially that which we control.  If we designed the object, we own the content within the object. Most likely, we also own (or lease) the distribution channels that present these objects to our target communities. We do not however, control the impression and perception of our objects. We lose that control at the point of distribution.</p>
<p>For example, in addition to standard web pages, social media presences contribute to our portfolio of owned media including Twitter accounts, Facebook Fan Pages, Blogs, YouTube channels, etc. By creating presences in the communities where our customers, prospects, partners, and influencers congregate and collaborate, we can lay the foundation to contribute “earned” social objects of value.</p>
<p>Social hubs are also gaining prominence in social media plans as brands weigh options for directing traffic.  The creation of strategic landing pages can extend the rich, interactive experience within social networks (channels which we partially own) to pages we do own.  This shapes the experience in a way that maintains interactivity and targeted options for action. I’m not necessarily recommending the creation of microsites, unless it’s warranted in the overall program. But a bridge that connects the social experience to a valuable destination is important.</p>
<p>Forrester’s Corcoran recommends that brands create a “solar system” of owned media. However, I suggest that brands instead create a focused ecosystem of media that establishes presences where their communities are already active — a brand or organization-specific social media ecosystem. This requires research.  In the process, we uncover not only locations that require our engagement, but also how, where, when and to what extent to participate. We just may find that the given locations for social profiles represent only part of the many opportunities rife within the <a href="http://www.theconversationprism.com">Conversation Prism</a>.</p>
<p><center><a href="http://www.theconversationprism.com/"><img src="http://cdn.mashable.com/wp-content/uploads/2010/02/conversation-prism.jpg"/></a></center></p>
<p><strong>Paid media</strong> represents the visibility we purchase, such as display ads, paid search, and sponsorships. When paired with owned and earned media programs, paid media can complement, reinforce, and polish a brand’s voice, directives, mission, and stature. While many argue over the future and fate of advertising, what’s clear is that online paid presences can benefit initiatives where action and experiences are defined and promoted through the click path. Current trends reflect a shift away from branding programs and place emphasis on sparking desired activity, empowering viewers and their social graph to share in the experience all in ways that measure the cost per action.</p>
<p><strong>Earned media</strong> is the result of our owned, paid, and participatory media programs and is reflected in the blog posts, tweets, status updates, comments, and ultimately actions of our consumers, peers, and influencers. Earned media is linked to owned media campaigns as well as proactive initiatives that attempt to incite viral and word-of-mouth activity.  Garnered visibility is also tied to communications and public relations programs as they continually seek to gain the attention of reporters, bloggers, analysts, and influencers who can drive awareness and behavior.</p>
<p>This isn’t a one way street however. Success is absolutely conditional on the techniques and methodologies that inspire dedicated programs focused on outreach, relations, and hopefully the engendering of productive and mutually beneficial relationships. Crowd-powered visibility also merits an official and devoted listening and response initiative to ensure that each respective community aligns with the mission.</p>
<p><strong>Participatory media</strong> is an extension of earned and owned media. It takes the shape of a hosted hub where brand representatives and our communities can interact and collaborate. Good examples of this are Dell’s <a href="http://www.ideastorm.com/">IdeaStorm</a> and Starbucks’ “<a href="http://mystarbucksidea.force.com/">My Idea</a>” network, which resemble branded wikis designed to elicit responses and establish community-focused governances.  Participatory media equalizes the balance of power, providing a dedicated platform the gives voice to the consumer and a channel for their ideas.</p>
<p><strong>Sponsored media</strong> is a new category that fuses owned, paid, and earned media.  Sponsored media is championed by companies like <a href="http://www.izea.com">Izea</a>, <a href="http://ad.ly">Ad.ly</a>, and <a href="http://www.twittad.com">Twittad</a>, among others, and is creating a new medium for packaging messages through trusted voices within highly visible and social channels. Sponsored media can take the form of paid tweets, blog posts, appearances, and featured objects on targeted profiles. And, whether you agree or disagree with the idea, the reality is that it works, and seems to benefit all parties involved, from the brand, to the paid affiliates, to their communities. In fact, Forrester’s <a href="http://blogs.forrester.com/groundswell/2009/03/by-josh-bernoff.html">Josh Bernoff</a> and <a href="http://www.forrester.com/rb/Research/add_sponsored_conversations_to_toolbox/q/id/53598/t/2">Sean Corcoran</a> shared their thoughts on why sponsored media is worthy of consideration.</p>
<p>Sponsored objects fuse earned, paid, and owned media, as technically: 1) The messages are owned; 2) The voices are paid, and; 3) With more thoughtful approaches, the responses within targeted communities can inspire a positive wave of earned media.</p>
<p><em>Disclosure: My company works with Ted Murphy, Founder/CEO of izea.com.</em></p>
<hr />
<h2>Influence<br />
<hr /></h2>
<p><img src="http://cdn.mashable.com/wp-content/uploads/2010/02/leader-goldfish.jpg" alt="at globe image"/>As media, brands earn prominence and hopefully influence as rewards for contributing meaningful content. On Twitter, brands can earn legions of loyal and responsive followers, who in turn become brand advocates and ambassadors, extending the messages, mission and purpose of the brand to their followers as well. On Facebook, brands can cultivate vibrant and dedicated communities where interaction inspires increased responses — each reverberating across new social graphs. On <a href="http://mashable.com/tag/ustream">Ustream</a> and YouTube, we can earn global audiences of viewers who tune in to watch our programming and interact with brand representatives in a live community that spills over other social networks. And of course, our blog is more important than we may realize. Through our posts, we can establish a strong alliance of subscribers who hope to learn new things and participate in the discussion of a brand’s future.</p>
<p>As <a href="http://www.siliconvalleywatcher.com/mt/archives/2010/01/additional_thou.php">Tom Foremski</a> points out, we have the ability to earn noteworthy, equal, and in some cases, greater influence than those authorities whom we’ve relied on over the years to help us reach greater audiences and communities. As influence is equalized, our ability to earn presence and relationships is derived from how we program, manage, and participate in all forms of media. And, it is through a balance of media and engagement that we also establish the foundation for affinity. People align with movements they can believe in, and it is the human, intellectual, and financial investment in genuine content that defines experiences, and hopefully one day earns the significance your brand deserves.</p>
<hr />
<h3>More business resources from Mashable:</h3>
<hr />
<blockquote>
<p>- <a href="http://mashable.com/2010/01/26/maturation-social-media-roi/">The Maturation of Social Media ROI</a><br /> &#8211; <a href="http://mashable.com/2010/01/11/social-media-integration/">The 10 Stages of Social Media Business Integration</a><br /> &#8211; <a href="http://mashable.com/2010/01/09/social-media-connect-entrepreneurs/">HOW TO: Use Social Media to Connect with Other Entrepreneurs</a><br /> &#8211; <a href="http://mashable.com/2009/12/28/social-media-business-strategy/">HOW TO: Implement a Social Media Business Strategy</a><br /> &#8211; <a href="http://mashable.com/2009/12/20/document-collaboration/">9 Great Document Collaboration Tools for Teams</a><br /> &#8211; <a href="http://mashable.com/2009/12/03/news-reader/">HOW TO: Choose a News Reader for Keeping Tabs on Your Industry</a><br /> &#8211; <a href="http://mashable.com/2009/09/30/small-business-strategies/">5 Advanced Social Media Marketing Strategies for Small Businesses</a></p>
</blockquote>
<p><em>Images courtesy of <a rel="nofollow" href="http://www.istockphoto.com/mashableoffer.php">iStockphoto</a>, <a rel="nofollow" href="http://www.istockphoto.com/user_view.php?id=2800713">cogal</a>, <a rel="nofollow" href="http://www.istockphoto.com/user_view.php?id=331443">YanC</a>, <a rel="nofollow" href="http://www.istockphoto.com/user_view.php?id=817038">Juanmonino</a></em></p>
<hr />Reviews: <a href="http://www.blippr.com/apps/336896-Delicious">Delicious</a>, <a href="http://www.blippr.com/apps/336650-Facebook">Facebook</a>, <a href="http://www.blippr.com/apps/336659-Flickr">Flickr</a>, <a href="http://www.blippr.com/apps/494047-Foursquare">Foursquare</a>, <a href="http://www.blippr.com/apps/336651-Twitter">Twitter</a>, <a href="http://www.blippr.com/apps/336658-YouTube">YouTube</a>, <a href="http://www.blippr.com/apps/393797-iStockphoto">iStockphoto</a>, <a href="http://www.blippr.com/apps/337076-ustream">ustream</a>
<p>Tags: <a href="http://mashable.com/tag/blog/">blog</a>, <a href="http://mashable.com/tag/blogging/">blogging</a>, <a href="http://mashable.com/tag/brand/">brand</a>, <a href="http://mashable.com/tag/branding/">branding</a>, <a href="http://mashable.com/tag/business/">business</a>, <a href="http://mashable.com/tag/facebook/">facebook</a>, <a href="http://mashable.com/tag/list/">List</a>, <a href="http://mashable.com/tag/lists/">Lists</a>, <a href="http://mashable.com/tag/marketing/">MARKETING</a>, <a href="http://mashable.com/tag/small-business/">small business</a>, <a href="http://mashable.com/tag/social-media/">social media</a>, <a href="http://mashable.com/tag/social-media-marketing/">social media marketing</a>, <a href="http://mashable.com/tag/social-networking/">social networking</a>, <a href="http://mashable.com/tag/twitter/">twitter</a>, <a href="http://mashable.com/tag/ustream/">ustream</a>, <a href="http://mashable.com/tag/youtube/">youtube</a></p>
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		<title>5 Ways to Avoid Sabotaging Your Personal Brand Online</title>
		<link>http://ramirosanjuan.com.ar/2010/02/5-ways-to-avoid-sabotaging-your-personal-brand-online/</link>
		<comments>http://ramirosanjuan.com.ar/2010/02/5-ways-to-avoid-sabotaging-your-personal-brand-online/#comments</comments>
		<pubDate>Thu, 11 Feb 2010 19:46:28 +0000</pubDate>
		<dc:creator>Rundes</dc:creator>
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		<description><![CDATA[Dan Schawbel is the bestselling author of Me 2.0: Build a Powerful Brand to Achieve Career Success, an award winning blogger at Personal Branding Blog, a national speaker and consultant on branding and a BusinessWeek columnist.There have been countless... <a href="http://ramirosanjuan.com.ar/2010/02/5-ways-to-avoid-sabotaging-your-personal-brand-online/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<a href='http://twitter.com/share?url=http%3A%2F%2Framirosanjuan.com.ar%2F%3Fp%3D817&count=horizontal&related=omcmedios%2Ckymastereo&text=5%20Ways%20to%20Avoid%20Sabotaging%20Your%20Personal%20Brand%20Online' class='twitter-share-button' data-text='5 Ways to Avoid Sabotaging Your Personal Brand Online' data-url='http://ramirosanjuan.com.ar/?p=817' data-counturl='http://ramirosanjuan.com.ar/2010/02/5-ways-to-avoid-sabotaging-your-personal-brand-online/' data-count='horizontal' data-via='rundes' data-related='omcmedios,kymastereo'></a><p><a href="http://api.tweetmeme.com/share?url=http://mashable.com/2010/02/11/avoid-sabotage-personal-brand/&amp;service=bit.ly"><img width="51" height="61" src="http://api.tweetmeme.com/imagebutton.gif?url=http://mashable.com/2010/02/11/avoid-sabotage-personal-brand/" align="right"/></a>
<p><img src="http://cdn.mashable.com/wp-content/uploads/2010/02/me-keys.jpg" alt="me keys image"/><em>Dan Schawbel is the bestselling author of <a href="http://PersonalBrandingBook.com">Me 2.0: Build a Powerful Brand to Achieve Career Success</a>, an award winning blogger at <a href="http://personalbrandingblog.com">Personal Branding Blog</a>, a national speaker and consultant on branding and a BusinessWeek columnist.</em></p>
<p>There have been countless incidents in which professionals have <a href="http://mashable.com/2009/08/10/social-media-misuse/">lost their jobs</a>, <a href="http://mashable.com/2009/04/14/facebook-evicted/">been evicted</a>, or even <a href="http://mashable.com/2009/10/10/facebook-poke-arrest/">been arrested</a> for things they’ve done on social networks. There has never been a more important time to discuss the many ways you can sabotage your personal brand, and how you can prevent these mistakes before it’s too late.</p>
<p>A <a href="http://www.computerweekly.com/Articles/2010/01/28/240105/HR-managers-are-looking-at-your-online-profile.htm">new report by Microsoft</a> states that 64% of HR managers think it is appropriate to look at online profiles of candidates and 41% have rejected people as a result. Your online presence — which may consist of both content that you provide (on your LinkedIn profile for instance), as well as what’s written about you by people you may or may not know — is slowly becoming part of the formal recruitment process. It’s also where first impressions occur before in-person handshakes are made, so you have to make sure you are managing your brand online, before someone else does it for you.  The following are five ways to avoid sabotaging your personal brand.</p>
<hr />
<h2>1. Don’t Ignore Brand Mentions<br />
<hr /></h2>
<p><img src="http://cdn.mashable.com/wp-content/uploads/2010/02/red-twitter-bubble.jpg" alt="tweet image"/>58% of Americans don’t even <a href="http://www.marketingpilgrim.com/2010/01/42-of-americans-have-googled-themsleves-none-have-gone-blind.html">Google themselves</a>, but employers and potential customers certainly will.  It’s safe to say that people are already talking about you, either online or offline.</p>
<p>As you create your personal brand on a variety of platforms, your name will start popping up in search engines and on social networks. This can be both beneficial to your brand or harmful depending on the context. The viral nature of social networks, as well as their new ubiquity, should encourage you to start listening in on what people are saying about you.</p>
<p>Negative mentions will spread fast unless you keep your ear close to the web, so I recommend you setup a <a href="http://google.com/alerts">Google alert</a> for your name, your company’s name, key competitors, partners, and industry buzz terms. There are many other <a href="http://mashable.com/2008/12/24/free-brand-monitoring-tools/">free tools</a> that can help you monitor your brand. You can also try <a href="http://socialmention.com">Social Mention</a> for a more complete solution to brand mentions on social networks.</p>
<hr />
<h2>2. Don’t Spread Yourself Too Thin</h2>
<hr />
<p><img src="http://cdn.mashable.com/wp-content/uploads/2010/02/social-networks-clutter.jpg" alt="social networks clutter image"/>A future problem, which some might say is a current problem, is the volume of social networks and the amount of status updates and messages you receive each day. If you’re active on each and every social network that launches, you will start to spread yourself too thin, which can really hurt your brand. You won’t possibly be able to update all of your social profiles, as well as keep track of pictures, profile information, groups, etc. In general, you should only join the largest social networks (<a href="http://mashable.com/social-media/facebook">Facebook</a>, <a href="http://mashable.com/social-media/twitter">Twitter</a>, <a href="http://mashable.com/tag/linkedin">LinkedIn</a>), as well as those networks in your industry.</p>
<p>As I noted in a <a href="http://mashable.com/2009/04/30/control-personal-brand/">previous Mashable post</a>, you should reserve your full name on as many of the popular social networks as possible by using a service such as <a href="http://namechk.com/">namechk.com</a>, before someone who shares your name claims them and you’re locked out for life. But just because you have claimed your name everywhere doesn’t mean you should expend valuable time and energy maintaining a presence on every social network.</p>
<p>There are some websites that allow you to scale your social feeds so that one status update can automatically spread to other networks, without manually publishing content. You can use <a href="http://hellotxt.com">hellotxt.com</a> or <a href="http://ping.fm">ping.fm</a> to spread your status message to many social networks at once, including Twitter, Facebook, MySpace and Bebo. You can also go to your LinkedIn profile and syndicate your tweets for your LinkedIn status update automatically or by using “#in” for each tweet (if you want to be selective). There is also a <a href="http://apps.facebook.com/twitter/">Facebook application</a> for Twitter so you can syndicate your tweets through your Facebook profile.</p>
<hr />
<h2>3. Know Your Audience</h2>
<hr />
<p><img src="http://cdn.mashable.com/wp-content/uploads/2010/02/audience-speaking.jpg" alt="audience image"/>It’s really easy to forgot who you’re connected with on social networks as they grow. You might start out with high school, college, and summer camp friends, and then add some co-workers when you start a new job.  There will be a point where you’re going to have to make a strategic decision, who you accept and who you don’t. The second you add your manager or colleagues is the time when you have to rethink what you publish or what you syndicate from other social networks. One mistake could cause you trouble.</p>
<p>On Facebook, you may want to have a profile page for your inner circle of friends and family members and then a Facebook Fan Page for your professional image. This way, you can make your profile private and hide it from search, while having a fan page that you can point your coworkers to. They will know that you are hiding your profile but should respect your privacy, especially since you’re giving them the option to follow your fan page.</p>
<hr />
<h2>4. Limit Self-Promotion<br />
<hr /></h2>
<p><img src="http://cdn.mashable.com/wp-content/uploads/2010/02/me.jpg" alt="me image"/>Certainly, self-promotion is an extremely important part of building your brand because if no one knows of your achievements or the company you work for, then how are they going to do business with you? Yet, I’ve noticed that people often <em>over-promote</em> themselves in various ways across the web.</p>
<p>Successful self-promotion only works in moderation, because if you’re constantly only promoting yourself, many people will unfollow, unfriend, or block you from their network. The best way to build a strong personal brand is to promote other people, which creates goodwill and a connection, as well as distributing value based on what you have to offer: Your expertise. If you’re helping people 80 or 90% of the time, then people will be much more accepting of your self-promotional messages the other 10%. You will also start to notice that other people will promote you — and their endorsement is even stronger than your own proclamations.</p>
<hr />
<h2>5. Be Consistent<br />
<hr /></h2>
<p>Consistency is extremely important when it comes to any kind of branding, from personal to corporate.</p>
<p>Selecting a unified “picture” and spreading it across all your social media — your website, your blog, your presentations, your press kits, your business cards, etc. — will build image recognition in the mind of your audience. Consistency is significant for pictures, your name, as well as the fonts, the colors and the overall message that you communicate through your online properties.</p>
<p>There is no question that you already have a personal brand — whether you built it yourself or not.  The way to differentiate it from everyone else is through management. By paying attention to mentions of your name online, not spreading yourself too thin, knowing your audience, offering more value than self-promotion, and being consistent, you can be very successful.</p>
<hr />
<h3>More business resources from Mashable:<br />
<hr /></h3>
<blockquote><p>- <a href="http://mashable.com/2010/01/28/social-media-marketing-pepsi/">Social Media Marketing: How Pepsi Got It Right</a><br /> &#8211; <a href="http://mashable.com/2010/02/04/social-media-helps-small-business/">How Social Media Helps One Small Business Connect with Fans</a><br /> &#8211; <a href="http://mashable.com/2010/01/22/business-social-media-panic/">5 Ways Small Businesses Can Avoid Social Media Panic</a><br /> &#8211; <a href="http://mashable.com/2009/12/28/social-media-business-strategy/">HOW TO: Implement a Social Media Business Strategy</a><br /> &#8211; <a href="http://mashable.com/2010/01/11/social-media-integration/">The 10 Stages of Social Media Business Integration</a><br /> &#8211; <a href="http://mashable.com/2010/01/09/social-media-connect-entrepreneurs/">HOW TO: Use Social Media to Connect with Other Entrepreneurs</a></p>
</blockquote>
<p><em>Images courtesy of <a rel="nofollow" href="http://www.istockphoto.com/mashableoffer.php">iStockphoto</a>, <a rel="nofollow" href="http://www.istockphoto.com/user_view.php?id=271511">drflet</a>, <a rel="nofollow" href="http://www.istockphoto.com/user_view.php?id=95303">titaniumdoughnut</a></em></p>
<hr />Reviews: <a href="http://www.blippr.com/apps/467049-Bebo">Bebo</a>, <a href="http://www.blippr.com/apps/336650-Facebook">Facebook</a>, <a href="http://www.blippr.com/apps/337623-LinkedIn">LinkedIn</a>, <a href="http://www.blippr.com/apps/336652-MySpace">MySpace</a>, <a href="http://www.blippr.com/apps/338059-PingFm">Ping.Fm</a>, <a href="http://www.blippr.com/apps/500332-ResuWe-Facebook-Application">ResuWe Facebook Application</a>, <a href="http://www.blippr.com/apps/336651-Twitter">Twitter</a>, <a href="http://www.blippr.com/apps/393797-iStockphoto">iStockphoto</a>
<p>Tags: <a href="http://mashable.com/tag/brand/">brand</a>, <a href="http://mashable.com/tag/branding/">branding</a>, <a href="http://mashable.com/tag/brands/">brands</a>, <a href="http://mashable.com/tag/business/">business</a>, <a href="http://mashable.com/tag/facebook/">facebook</a>, <a href="http://mashable.com/tag/linkedin/">linkedin</a>, <a href="http://mashable.com/tag/list/">List</a>, <a href="http://mashable.com/tag/lists/">Lists</a>, <a href="http://mashable.com/tag/personal-brand/">personal brand</a>, <a href="http://mashable.com/tag/personal-branding/">personal branding</a>, <a href="http://mashable.com/tag/small-business/">small business</a>, <a href="http://mashable.com/tag/twitter/">twitter</a></p>
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		<title>The Maturation of Social Media ROI</title>
		<link>http://ramirosanjuan.com.ar/2010/01/the-maturation-of-social-media-roi/</link>
		<comments>http://ramirosanjuan.com.ar/2010/01/the-maturation-of-social-media-roi/#comments</comments>
		<pubDate>Tue, 26 Jan 2010 22:00:45 +0000</pubDate>
		<dc:creator>Rundes</dc:creator>
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		<description><![CDATA[Brian Solis is a principal at new media agency FutureWorks, and author of the upcoming book, Engage.  You can connect with him on Twitter or Facebook.The debate over measuring social media investment inspired many brands to cannonball into popular soci... <a href="http://ramirosanjuan.com.ar/2010/01/the-maturation-of-social-media-roi/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<a href='http://twitter.com/share?url=http%3A%2F%2Framirosanjuan.com.ar%2F%3Fp%3D809&count=horizontal&related=omcmedios%2Ckymastereo&text=The%20Maturation%20of%20Social%20Media%20ROI' class='twitter-share-button' data-text='The Maturation of Social Media ROI' data-url='http://ramirosanjuan.com.ar/?p=809' data-counturl='http://ramirosanjuan.com.ar/2010/01/the-maturation-of-social-media-roi/' data-count='horizontal' data-via='rundes' data-related='omcmedios,kymastereo'></a><p><a href="http://api.tweetmeme.com/share?url=http://mashable.com/2010/01/26/maturation-social-media-roi/&amp;service=bit.ly"><img width="51" height="61" src="http://api.tweetmeme.com/imagebutton.gif?url=http://mashable.com/2010/01/26/maturation-social-media-roi/" align="right"></a>
<p><img src="http://cdn.mashable.com/wp-content/uploads/2010/01/blue-graph.jpg" alt="chart image"><em><a href="http://www.briansolis.com/">Brian Solis</a> is a principal at new media agency <a href="http://www.future-works.com/">FutureWorks</a>, and author of the upcoming book, <a href="http://www.amazon.com/gp/product/0470571098">Engage</a>.  You can connect with him on <a href="http://www.twitter.com/briansolis">Twitter</a> or <a href="http://www.facebook.com/pages/Brian-Solis/180669933654">Facebook</a>.</em></p>
<p>The debate over measuring social media investment inspired many brands to cannonball into popular social networks and join the proverbial conversation without a plan or strategic objectives defined.  At the same time, the lack of ROI standards unnerved many executives, preventing any form of experimentation until their questions and concerns were addressed.</p>
<p>In 2010, we’re entering a new era of social media marketing — one based on information, rationalization, and resolve.</p>
<p>Business leaders simply need clarity in a time of abundant options and scarcity of experience.  As many of us can attest, we report to executives who have no desire to measure intangible credos rooted in transparency and authenticity. In the end, they simply want to calculate the return on investment and associate social media programs with real-world business performance metrics.</p>
<p>Over the years, our exploration and experience has redefined the traditional metrics and created hybrid models that will prove critical to modern business practices and help companies effectively compete for the future.</p>
<hr />
<h2>Early ROI Adaptations<br />
<hr /></h2>
<p>Where the “I” in ROI represents investment, marketers have also explored ancillary elements to address the socialization of media, marketing, and the resulting dynamics of engagement.</p>
<p>Adaptations included:</p>
<blockquote><p> <strong>Return on Engagement:</strong> The duration of time spent either in conversation or interacting with social objects, and in turn, what transpired that’s worthy of measurement.</p>
<p><strong>Return on Participation:</strong> The metric tied to measuring and valuing the time spent participating in social media through conversations or the creation of social objects.</p>
<p><strong>Return on Involvement:</strong> Similar to participation, marketers explored touchpoints for documenting states of interaction and tied metrics and potential return of each.</p>
<p><strong>Return on Attention:</strong> In the attention economy, we assess the means to seize attention, hold it, and measure the response.</p>
<p><strong>Return on Trust:</strong> A variant on measuring customer loyalty and the likelihood for referrals, a trust barometer establishes the state of trust earned in social media engagement and the prospect of generating advocacy and how it impacts future business.</p>
</blockquote>
<p>But as we progress through the <a href="http://mashable.com/2010/01/11/social-media-integration/">ten stages of social media integration</a>, our views and techniques mature into more sophisticated strategies.</p>
<p>For many businesses, the case for new metrics can’t be made until we have an intrinsic understanding of how social media engagement affects us at every level. It’s not as simple as counting subscribers, followers, fans, conversation volume, reach, or traffic. While the size of the corporate social graph is a reflection of our participation behavior, it is not symbolic of brand stature, resonance, loyalty, advocacy, nor is it an indicator of business performance.</p>
<hr />
<h2>The Need for New Scrutiny<br />
<hr /></h2>
<p><img src="http://cdn.mashable.com/wp-content/uploads/2010/01/scrutiny.jpg" alt="scrutiny image">In 2010, social media endeavors are often still thought of as “pilot programs,” launched to steer a brand toward perceived relevance. Budgets, for the most part, are borrowed from other divisions to fund the largely experimental programs.  Where that money goes and comes from depends largely on the social media champions who push for this experimentation from the inside.</p>
<p>In many cases however, new programs are introduced without an integrated strategy. Money is allocated from existing programs.  If we’re going to take away from something, we should determine whether or not we’re justified to do so.</p>
<p>According to a 2009 study performed by Mzinga and Babson Executive Education, <a href="http://mashable.com/2009/09/22/social-media-programs-roi/">84% of professionals</a> in a variety of industries reported that they do not measure ROI.</p>
<p><center><img src="http://cdn.mashable.com/wp-content/uploads/2010/01/106743.gif"></center></p>
<p>In 2010, executives are demanding scrutiny, evaluation, and interpretation. Even though new media is transforming organizations from the inside out, what is constant is the need to apply performance indicators to our work.</p>
<hr />
<h2>The Business of Social Media<br />
<hr /></h2>
<p>The CFO, CEO, and CMO of any organization would be remiss if they did not account for spending and resource allocation for social media.</p>
<p><a href="http://www.marketingprofs.com/charts/2009/3274/cmos-want-measurable-results-from-social-media/">MarketingProfs</a> recently published a study by Bazaarvoice and the CMO Club that revealed the true expectation of chief marketing officers. The bottom line: They want measurable results from social media.</p>
<p><center><img src="http://cdn.mashable.com/wp-content/uploads/2010/01/impact-of-social-media-bazaarvoice.jpg"></center></p>
<p>However, the study found that the exact implications of social media still evade CMOs.</p>
<blockquote><p>- 53% are unsure about their return on Twitter</p>
<p>- 50% are unable to assess the value of LinkedIn or industry blogs</p>
</blockquote>
<p>Most importantly, <strong>about 15% believe there is no ROI associated with Twitter, and just over 10% cannot glean ROI from LinkedIn or Facebook</strong>.</p>
<p>I believe this is the direct result of a disconnect between social media activity and a clearly defined end game.  We must establish what we want to measure before we engage. By doing so, we can answer the questions, “what is it that we want to change, improve, accomplish, incite, etc?”</p>
<p>Defining a clear strategy can help us reach our social media goals, including:</p>
<blockquote><p> &#8211; Sales<br /> &#8211; Registrations<br /> &#8211; Referrals<br /> &#8211; Links (the currency of the social web)<br /> &#8211; Votes<br /> &#8211; Reduction in costs and processes<br /> &#8211; Decrease in customer issues<br /> &#8211; Lead generation<br /> &#8211; Conversion<br /> &#8211; Reduced sale cycles<br /> &#8211; Inbound activity</p>
</blockquote>
<hr />
<h2>Customer Insight<br />
<hr /></h2>
<p><img src="http://cdn.mashable.com/wp-content/uploads/2010/01/insight.jpg" alt="insight image">Customer ratings and reviews rose to the top of useful marketing feedback, as they delivered tangible ROI insight. In 2009, 80% of respondents reported that customer stories and suggestions shape products and services. As a result, brands earn the trust and loyalty of their customers by listening and responding.</p>
<p>According to the MarketingProfs study, CMOs will have more opportunities to engage with user-generated content in 2010, with many reporting:</p>
<blockquote><p> &#8211; A 400% increase in use of Twitter comments to inform decisions about products and services</p>
<p>- A 59% increase in the use of customer ratings and reviews</p>
<p>- A 24% increase in use of social media for pre-sales Q&amp;A</p>
</blockquote>
<hr />
<h2>Monetizing Social Media<br />
<hr /></h2>
<p><center><img src="http://cdn.mashable.com/wp-content/uploads/2010/01/delloutlet-tweet.jpg"></center></p>
<p>Social media metrics will be increasingly tied to revenue in 2010. To what extent seems to vary according to CMOs.  The study indicates:</p>
<blockquote><p> &#8211; 80% predict upwards of 5%</p>
<p>- 15% optimistically hope for 5-10%</p>
</blockquote>
<p>In 2009, those companies that aligned social media investments with revenue estimates:</p>
<blockquote><p> &#8211; 5% or less revenue tied to social in 2009 foresee an increase of an additional 5% in 2010</p>
<p>- 6-10% of revenue stemming from social media is expected to increase more than 10%</p>
<p>- Those with greater revenues resulting from social engagement expect an escalation of revenue derived from social at 20%</p>
</blockquote>
<p>Companies like Dell are not only tracking the <a href="http://en.community.dell.com/blogs/direct2dell/archive/2009/12/08/expanding-connections-with-customers-through-social-media.aspx">impact of social media on revenue</a>, but expanding lessons learned across the entire organization. According to Dell’s Lionel Menchaca:</p>
<blockquote><p>“Our <a href="http://twitter.com/delloutlet">@DellOutlet</a> is now close to <a href="http://twittercounter.com/compare/delloutlet/followers/">1.5 million followers</a> on Twitter, and back in June we indicated that @DellOutlet earned <a href="http://bits.blogs.nytimes.com/2009/06/12/dell-has-earned-3-million-from-twitter/">$3 million</a> in revenue from Twitter. Today it’s not just Dell Outlet having success connecting with customers on Twitter. In total, Dell’s global reach on Twitter has resulted in more than <strong>$6.5 million in revenue</strong>. In fact our Brazilian and Canadian accounts are growing rapidly too –- and it was Canadian tweeters who asked to make sure Dell Canada came online to Twitter. Dell Canada responded because the team heard our customers. In less than a year, <a href="http://twitter.com/dellnobrasil">@DellnoBrasil</a> has already generated nearly $800,000 in product revenues. Similarly, <a href="http://twitter.com/DellHomeSalesCA">@DellHomeSalesCA</a> has surpassed $150,000 and is increasing at notable pace.”</p>
</blockquote>
<hr />
<h2>The Forecast for Metrics in 2010<br />
<hr /></h2>
<p>Earlier we mentioned generic forms of social media metrics. The survey revealed that indeed, 89% of CMOs tracked the impact of social media by traffic, page views, and the size of their social graph or communities. However, 2010 is the year that social media graduates from experimentation to strategic implementation, with direct ties to specific <a href="http://mashable.com/2010/01/06/data-business-impact/">measurable performance indicators</a>.</p>
<p>In 2010, CMOs will seek to establish a connection between social media and business goals. The study documents the adoption of three metrics:</p>
<blockquote><p>- 333% surge in tracking revenue</p>
<p>- 174% escalation in monitoring conversion</p>
<p>- 150% increase in measuring average order value</p>
</blockquote>
<hr />
<h2>A Call To Action<br />
<hr /></h2>
<p>Defining the “R” in ROI is where we need to focus, as it relates to our business goals and performance indicators specifically. Even though much of social media is free, we do know the cost of engagement as it relates to employees, time, equipment, and opportunity cost (what they’re not focusing on or accomplishing while engaging in social media).  Tying those costs to the results will reveal a formula for assessing the “I” as investment.</p>
<p>When we truly grasp the ability to define action and measure it, we can expand the impact of new media beyond the profit and loss. We can adapt business processes, inspire ingenuity, and more effectively compete for the future.</p>
<hr />
<h3>More business resources from Mashable:</h3>
<hr />
<blockquote>
<p>- <a href="http://mashable.com/2010/01/11/social-media-integration/">The 10 Stages of Social Media Business Integration</a><br /> &#8211; <a href="http://mashable.com/2010/01/09/social-media-connect-entrepreneurs/">HOW TO: Use Social Media to Connect with Other Entrepreneurs</a><br /> &#8211; <a href="http://mashable.com/2009/12/28/social-media-business-strategy/">HOW TO: Implement a Social Media Business Strategy</a><br /> &#8211; <a href="http://mashable.com/2009/12/20/document-collaboration/">9 Great Document Collaboration Tools for Teams</a><br /> &#8211; <a href="http://mashable.com/2009/12/28/new-years-resolutions-smbs/">5 New Year’s Resolutions for SMBs</a><br /> &#8211; <a href="http://mashable.com/2009/12/03/news-reader/">HOW TO: Choose a News Reader for Keeping Tabs on Your Industry</a><br /> &#8211; <a href="http://mashable.com/2009/09/30/small-business-strategies/">5 Advanced Social Media Marketing Strategies for Small Businesses</a></p>
</blockquote>
<p><em>Images courtesy of <a rel="nofollow" href="http://www.istockphoto.com/mashableoffer.php">iStockphoto</a>, <a rel="nofollow" href="http://www.istockphoto.com/user_view.php?id=1139762">Petrovich9</a>, <a rel="nofollow" href="http://www.istockphoto.com/user_view.php?id=499067">Daft_Lion_Studio</a>, <a rel="nofollow" href="http://www.istockphoto.com/user_view.php?id=563580">pavlen</a></em></p>
<hr />Reviews: <a href="http://www.blippr.com/apps/336650-Facebook">Facebook</a>, <a href="http://www.blippr.com/apps/337623-LinkedIn">LinkedIn</a>, <a href="http://www.blippr.com/apps/336651-Twitter">Twitter</a>, <a href="http://www.blippr.com/apps/393797-iStockphoto">iStockphoto</a>
<p>Tags: <a href="http://mashable.com/tag/business/">business</a>, <a href="http://mashable.com/tag/entrepreneurship/">entrepreneurship</a>, <a href="http://mashable.com/tag/facebook/">facebook</a>, <a href="http://mashable.com/tag/linkedin/">linkedin</a>, <a href="http://mashable.com/tag/list/">List</a>, <a href="http://mashable.com/tag/lists/">Lists</a>, <a href="http://mashable.com/tag/roi/">ROI</a>, <a href="http://mashable.com/tag/small-business/">small business</a>, <a href="http://mashable.com/tag/social-media/">social media</a>, <a href="http://mashable.com/tag/social-networks/">social networks</a>, <a href="http://mashable.com/tag/strategy/">strategy</a>, <a href="http://mashable.com/tag/twitter/">twitter</a></p>
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		<title>7 Ways to Get More Out of LinkedInMashable!</title>
		<link>http://ramirosanjuan.com.ar/2009/11/7-ways-to-get-more-out-of-linkedinmashable/</link>
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		<pubDate>Mon, 09 Nov 2009 15:57:28 +0000</pubDate>
		<dc:creator>Sharlyn Lauby</dc:creator>
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		<description><![CDATA[Sharlyn Lauby is the president of Internal Talent Management (ITM) which specializes in employee training and human resources consulting. She authors a blog at hrbartender.com.
LinkedIn, which recently reached the 50 million user milestone, has long be... <a href="http://ramirosanjuan.com.ar/2009/11/7-ways-to-get-more-out-of-linkedinmashable/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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<p><img src="http://cdn.mashable.com/wp-content/uploads/2009/11/linkedin.jpg" alt="linkedin" title="linkedin" width="260" height="190"><em>Sharlyn Lauby is the president of <a href="http://www.itmgroupinc.com/">Internal Talent Management</a> (ITM) which specializes in employee training and human resources consulting. She authors a blog at <a href="http://www.hrbartender.com/">hrbartender.com</a>.</em></p>
<p><a href="http://www.linkedin.com/">LinkedIn</a>, which recently reached the <a href="http://mashable.com/2009/10/14/linkedin-50-millon/">50 million user milestone</a>, has long been considered <em>the</em> social networking site for professionals.  If you’re in business, it is basically expected that you have a profile there.   </p>
<p>But with the more mainstream platforms like Twitter and Facebook being used for business purposes, some professionals are neglecting their LinkedIn profiles.  While <a href="http://mashable.com/tag/linkedin/">LinkedIn</a> is certainly not as dynamic as other social media sites, it still provides a lot of value — if you use it correctly.  So whether you’re new to LinkedIn or a veteran, here are some of the things you should consider incorporating into your LinkedIn strategy. </p>
<hr />
<h2>1. Include a Photo Avatar</h2>
<hr />
<p>Some media reports claim that because organizations can use any criteria they want to make hiring decisions, photo avatars provide companies with information they may not have otherwise known about you based on a resume alone and could actually hurt you more than help.   But, not including a photo with a social networking profile flies in the face of conventional wisdom when your goal is to build relationships and community.   </p>
<p><a href="http://www.linkedin.com/in/emeyer">Eric B. Meyer</a>, an associate in the labor and employment group of <a href="http://www.dilworthlaw.com/">Dilworth Paxson LLP</a>, reminds us that when using a professional networking site such as LinkedIn, “don’t give a potential employer an easy excuse to remove you from consideration. Use a professional headshot and scrap the picture of you doing a keg-stand.”</p>
<p><center><img src="http://cdn.mashable.com/wp-content/uploads/2009/11/linkedin-profile1.jpg" alt="linkedin-profile" title="linkedin-profile" width="456" height="252"></center></p>
</p>
<p>He adds that “an employer may not discriminate when selecting one job applicant over another. For example, an employer may not base a hiring decision on such things as race, religion, gender, and national origin. Although actually proving an employer made a discriminatory hiring decision may be difficult.” Businesses who engage in hiring discrimination are the exception, not the rule. Just remember, by using an avatar, you will be providing information about yourself a prospective employer may not have otherwise obtained on its own. </p>
<hr />
<h2>2. Build Your Network of Connections</h2>
<hr />
<p>While we might be inclined to say quality is better than quantity, it could be possible that the number of connections you have says something about you.  <a href="http://www.linkedin.com/in/gregkoutsis">Greg Koutsis</a>, corporate and international channel recruiter for <a href="http://www.aplicor.com/">Aplicor LLC</a>, says, “if someone has 20-50+ connections then I know they probably check LinkedIn at least once a week.  If someone has 1-19 then I realize they probably either haven’t begun to pop the hood and look inside or gotten past the initial threshold of their friends, family and past colleagues.  They might be a great prospect for me to reach out to but this might not be the best use of my time.  This combined with the profile they have listed lets me realize quickly if I am wasting my time with someone who has no interest or trust in LinkedIn.”</p>
<p>So you might say to yourself, if small numbers in the connection department signal you’re a novice, do large numbers mean you’ll connect with just about anyone? Koutsis says not necessarily.  “I do not believe there’s a maximum number of connections that makes someone look like they will just connect with anyone.  LinkedIn only shows 500 then adds the + sign after the 500 so you never really do know how many more than 500 connections someone has until you connect with them.”  </p>
<hr />
<h2>3. Use Status Updates to Your Advantage</h2>
<hr />
<p>Once you complete your profile, there aren’t a lot of places to make regular updates in LinkedIn.  The one space where you can keep your connections informed is the status updates section.</p>
<p><center><img src="http://cdn.mashable.com/wp-content/uploads/2009/11/linkedin-recommendations.jpg" alt="linkedin-recommendations" title="linkedin-recommendations" width="600" height="199"></center></p>
</p>
<p>Lori Burke, director of human resources at <a href="http://www.neighborhoodamerica.com/">Neighborhood America</a>, explains that updates are not only an interesting read, but very valuable.  “I’ve found new networking groups I may not have thought about [via status updates].   Additionally, it allows me to learn what others are involved with or in, who they may be connected to, etc.  In total, it widens the scope of knowledge for me.”   </p>
<hr />
<h2>4. Seek Meaningful Recommendations</h2>
<hr />
<p>A terrific feature of LinkedIn is the ability to provide recommendations.  This is a place for your connections to comment about your work.  Recommendations can be thought of as beefed up thank you cards.  Instead of telling one person how you feel, you’re telling the world that person does good work. </p>
<p>It’s important to get good solid recommendations and Meyer offers some thoughts on how to do that.  First, “think about who knows you best. It could be a co-worker or manager. It could also be a client or customer for whom you just did an incredible job on a huge project. If you seek a recommendation from a client or customer, be polite and remember to thank the person who gives you the recommendation.”   </p>
<p><center><img src="http://cdn.mashable.com/wp-content/uploads/2009/11/linkedin-updates.jpg" alt="linkedin-updates" title="linkedin-updates" width="600" height="247"></center></p>
</p>
<p>Then, “If you are going to seek a recommendation from a co-worker or manager, keep a few things in mind. Many employers have written policies against giving out anything other than neutral job references to current and former employees. These policies generally focus on giving recommendations, as opposed to seeking them. Still, as a courtesy to the person in your company from whom you seek a recommendation, just be sensitive to your company’s neutral reference policy.”  </p>
<hr />
<h2>5. Optimize Your Profile</h2>
<hr />
<p>Your LinkedIn profile should not just be an online version of your resume, optimizing for search engines is key.  The format of your LinkedIn profile might depend on whether you are currently employed and whether or not you are seeking new opportunities, says Koutsis.  “If you are looking for a new position then you might want your profile to look more like a resume, but maybe not so much if I am currently employed.”</p>
<p>Burke doesn’t mind if the full content of the resume is on the profile as it can be helpful when searching for candidates.  However, it is a bonus “when I find networkers who have added more content than you might find in a resume, such as a link to their portfolio.” </p>
<p>When filling out your profile, you should think about your goals for the type of networking you hope to get done.  Also, since LinkedIn has the ability to search any word in the content, both Burke and Koutsis suggest listing all relevant keywords at the bottom of your profile if you want to be found easier. </p>
<hr />
<h2>6. Use Groups to Expand Your Reach</h2>
<hr />
<p>Groups are a beneficial networking tool and a great way to <a href="http://mashable.com/2009/03/20/linkedin-groups-marketing-features/">expand your network</a>. Koutsis says that he doesn’t look at what groups a person belongs to when he’s searching for candidates but he does find potential resources using the groups function.</p>
<p>However, Meyer reminds us it’s possible to be viewed in a negative light based upon group membership.  “For some time now, many employers are going beyond simply running a criminal background check in order to vet job applicants. Employers may be Googling candidates, checking out their public postings on Facebook, reviewing tweets on Twitter, and scrutinizing LinkedIn profiles.  In a down economy — as in any economy, really — employers want to fill job openings with the best possible candidates.”    </p>
<p><center><img src="http://cdn.mashable.com/wp-content/uploads/2009/11/linkedin-realnew.jpg"></center></p>
</p>
<p>Today’s rule of thumb should be that anything you post in an online profile may as well be listed on your resume or bio.  If you belong to a LinkedIn group that is inconsistent with the business image you wish to portray, then that could be a challenge for you.  Meyer shared with me the example of belonging to a group called “The Deer Hunters” while applying for a position with an animal rights group (let’s just say, good luck with that).   </p>
<hr />
<h2>7. Consider Whether to Link Your Profiles</h2>
<hr />
<p>Burke believes that accounts should be kept separate.  “I believe that this strategy allows me to keep my professional personae separate from my personal.  Case in point was the one time I posted a social media article to both applications.  My Facebook family and friends found the information of little value to them and I believe the same may be true in reverse.  However, I will post general information about me (i.e., speaking engagements) with both networks.  In essence, it depends on the content,” she says.</p>
<p>On the other hand, <a href="http://twitter.com/thelance">Lance Haun</a>, vice president of outreach at <a href="http://www.meritbuilder.com/">MeritBuilder</a>, explains that LinkedIn is “a snapshot of your life at the time you updated your profile so including Twitter, Facebook, or a blog helps to add living context to your profile.”  With the lines between work and life being blurred, posting something business related at 1:00 PM and a picture of a cat at 1:00 AM helps “bring the picture of a person together completely.” </p>
<p>In the end, Koutsis asks, “if people see no reason after viewing your profile to connect with you, then why did you reach out to them in the first place?”  The most important thing we can do is create a complete and compelling profile.  Because the bottom line is the value proposition you propose when you try to connect with someone on LinkedIn.</p>
<hr />
<h3>More business resources from Mashable:</h3>
<hr />
<blockquote><p>- <a href="http://mashable.com/2009/09/30/small-business-strategies/">5 Advanced Social Media Marketing Strategies for Small Business</a><br />
- <a href="http://mashable.com/2009/09/21/business-blogging-mistakes/">Top 5 Business Blogging Mistakes and How to Avoid Them</a><br />
- <a href="http://mashable.com/2009/10/26/socia-media-entrepreneurs/">10 of the Best Social Media Tools for Entrepreneurs</a><br />
- <a href="http://mashable.com/2009/08/20/sales-tips/">6 Must-Follow Steps for Selling in Any Economy</a><br />
- <a href="http://mashable.com/2009/07/28/social-media-small-business/">5 Easy Social Media Wins for Your Small Business</a></p>
</blockquote>
<hr />Reviews: <a href="http://www.blippr.com/apps/336650-Facebook">Facebook</a>, <a href="http://www.blippr.com/apps/337623-LinkedIn">LinkedIn</a>, <a href="http://www.blippr.com/apps/336651-Twitter">Twitter</a></p>
<p>Tags: <a href="http://mashable.com/tag/business/">business</a>, <a href="http://mashable.com/tag/linkedin/">linkedin</a>, <a href="http://mashable.com/tag/lists/">Lists</a>, <a href="http://mashable.com/tag/trending/">trending</a></p>
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		<title>Top 5 Business Blogging Mistakes and How to Avoid Them</title>
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		<pubDate>Mon, 21 Sep 2009 17:15:02 +0000</pubDate>
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		<description><![CDATA[This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.
Business blogging can be exceptionally rewarding.  When done correctly, a su... <a href="http://ramirosanjuan.com.ar/2009/09/top-5-business-blogging-mistakes-and-how-to-avoid-them/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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<p><img src="http://ec.mashable.com/wp-content/uploads/2009/09/blog1.jpg" alt="blog image" title="blog image" width="260" height="187"><em><a rel="nofollow" href="http://www.openforum.com/idea-hub/topics/technology/article/top-5-business-blogging-mistakes-and-how-to-avoid-them-josh-catone">This post</a> originally appeared on the <a rel="nofollow" href="http://www.openforum.com/">American Express OPEN Forum</a>, where Mashable regularly contributes articles about leveraging social media and technology in small business.</em></p>
<p>Business blogging can be exceptionally rewarding.  When done correctly, a successful blog can bring attention to your business, can attract new customers, and can turn your current customer base into the type of fans that companies like Apple, Netflix, and Ben and Jerry’s have: people who will not only buy your product or service, but evangelize it to their peers.  Of course, like anything, there is a right way to go about starting a business blog and a wrong way.</p>
<p>Creating a blog for your small business isn’t easy; it requires hard work and the ability to think creatively about your work.  But if you avoid the five big mistakes laid out in this post, your chances of building a successful business blog will be much better.</p>
<hr />
<h2>Mistake #1: Treating Your Blog Like a Press Center<br />
</h2>
<hr />
<p>The number one mistake that business bloggers make is to treat their blog as an extension of their current press center. Repeat after me: Your blog is not the place for press releases.  Blogging is a conversation and it offers a way for your customers to connect with your business on a completely new level.  Press releases, on the other hand, are the exact opposite.  They’re impersonal, they’re self promotional, and most readers don’t trust them.  If you use your blog to republish press releases your customers will have no reason to keep reading and they’ll also likely not trust your content.</p>
<p><strong>How to Avoid:</strong> First, don’t ever put out a press release on your blog.  You can use your blog to make product or other business announcements, but do so with original writing and in a more casual voice.  Second, do use your blog to write about things other than your core business.   Share your thoughts on your industry, share insights into the day-to-day work life and processes at your company, and provide tips and tricks you have learned during your time in business.</p>
<hr />
<h2>Mistake #2: Not Blogging Regularly<br />
</h2>
<hr />
<p><img src="http://ec.mashable.com/wp-content/uploads/2009/09/typing.jpg" alt="typing image" title="typing image" width="264" height="178">Think about the blogs you read on a regular basis — how many of them publish only sporadically?  Most successful blogs put out new content at least a couple of times per week and try to stick to a regular schedule.  Consistently putting out quality content will keep readers returning and over time it will help you build a community and turn your customers into fans.</p>
<p><strong>How to Avoid:</strong> Blogging regularly isn’t easy, so to avoid burning out, brainstorm editorial ideas ahead of time.  If you plan to put out new posts every Tuesday and Friday, for example, try not to start writing Tuesday’s post on Tuesday morning.  Get other people at your company involved so that one person isn’t shouldering the entire blogging load, and even consider sourcing content from your customers.  Remember that anything can provide fodder for a good blog post, so pay attention to the things you read or see on other blogs, newspapers, magazines, or television.</p>
<hr />
<h2>Mistake #3: Not Enabling Conversation<br />
</h2>
<hr />
<p>As I already said, blogging is a conversation, and not allowing it to occur on your blog is a mistake. It’s true that blog comments can open you up to criticism, but blogging is an unparalleled opportunity to connect with your customers.  You’ll get a lot more out of blogging if you enable — and even encourage — your customers to respond to what you write.</p>
<p><strong>How to Avoid:</strong> Obviously the first thing you need to do is enable commenting on your business blog.  But beyond that, you need to remember that the conversation is two-way.  Get in there and respond to the comments readers leave on your blog and you’ll be more likely to develop a community around your writing that can help turn your customers into fans who will evangelize your products and services and provide you with quality feedback.  You should also participate in the conversation on other blogs in your industry by leaving comments on posts elsewhere around the blogosphere.  That will help you to establish your “blogging brand” and bring new readers your way.</p>
<hr />
<h2>Mistake #4: Making New Content Hard to Discover<br />
</h2>
<hr />
<p>Your blog won’t be very helpful to readers if they aren’t able to easily find new content.  You need to make your blog discoverable and you need to make sure that when you add new content, your regular readers will be able to find it.</p>
<p><strong>How to Avoid:</strong> There are a few ways to make sure your blog content is more easily discovered.</p>
<blockquote><p>- Make your blog easy to find by linking to it prominently from your company’s web site and including your blog’s URL in your email signature, on your business cards, and in sales and marketing collateral. </p>
<p>- Use a full RSS feed (because the goal with most business blogs should be to get read, not boost page views) and make it easy for your readers to find and subscribe to.</p>
<p>- Embrace social media technologies like Twitter and Facebook as a way to notify your fans and followers of new blog content, and make it easy for your readers to share content with each other through social media channels and via email. </p>
<p>- Optimize for search engines by putting relevant keywords in post titles and URL slugs and write about the things that your customers are most likely to be searching for — but avoid sounding artificial simply so you can stuff some more keywords into a post.</p>
</blockquote>
<hr />
<h2>Mistake #5: Expecting Too Much, Too Soon<br />
</h2>
<hr />
<p><img src="http://ec.mashable.com/wp-content/uploads/2009/09/goal.jpg" alt="goal image" title="goal image" width="152" height="205">Blogging isn’t a sprint, it’s a marathon.  Your blog won’t be an overnight success, and for the first few months it might feel like you’re writing for no one.  It can take time to build up your readership and have a regular community of people who participate on your blog.  Don’t expect immediate returns from your blog and do expect to put in a lot of hard work.</p>
<p><strong>How to Avoid:</strong> Set attainable goals and realize that you’re in it for the long haul.  Don’t cancel your blogging efforts after three months — give it at least a year of regularly putting out quality, original content.  And make sure that your blog is easy to find, and that your readers are able to easily comment and share posts with others.</p>
<hr />
<h3>More blogging resources from Mashable:<br />
</h3>
<hr />
<blockquote><p>- <a href="http://mashable.com/2009/09/15/small-business-blog/">6 Tips for Customizing Your Small Business Blog</a><br />
- <a href="http://mashable.com/2009/09/08/web-writing/">5 Rules for Better Web Writing</a><br />
- <a href="http://mashable.com/2009/03/29/sharing-great-posts/">Top 20 Ways to Share a Great Blog Post</a><br />
- <a href="http://mashable.com/2009/08/04/free-blog-media/">26 Places to Find Free Multimedia for Your Blog</a><br />
- <a href="http://mashable.com/2009/08/26/blog-social-good/">HOW TO: Support Social Good on Your Blog</a></p>
</blockquote>
<p><em>Image courtesy of <a rel="nofollow" href="http://www.istockphoto.com/mashableoffer.php">iStockphoto</a>, <a rel="nofollow" href="http://www.istockphoto.com/user_view.php?id=784090">Franck-Boston</a>, <a rel="nofollow" href="http://www.istockphoto.com/user_view.php?id=136247">blackred</a>, <a rel="nofollow" href="http://www.istockphoto.com/user_view.php?id=2595812">marekuliasz</a></em></p>
<p>Tags: <a href="http://mashable.com/tag/blog/">blog</a>, <a href="http://mashable.com/tag/blogging/">blogging</a>, <a href="http://mashable.com/tag/business/">business</a>, <a href="http://mashable.com/tag/small-business/">small business</a></p>
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